Open Your Jitaba Account
Creating an account takes a few steps — personal details, identity verification, and linking your preferred wallet such as bKash, Nagad, or Rocket. Access is subject to your local law and eligible regions.
How We Protect Your Account
Account security is built into every step of the registration and login flow. Here is what is in place from the moment you create your account.
All data submitted during registration — personal details, ID documents, wallet numbers — is transmitted over SSL-encrypted connections to prevent interception in transit.
Mandatory ID verification before wallet access reduces the risk of unauthorised account use and ensures the account belongs to the person who registered it.
Each login session can trigger an OTP check to your registered mobile number, adding a second layer of confirmation beyond your password alone.
Personal data collected at registration is held in accordance with our privacy policy. We do not share your wallet details or ID documents with third-party advertisers.
Payment Methods for Bangladesh
Deposits and withdrawals run through the wallets Bangladesh players already use daily. Once your account is verified, select your preferred method in the payment settings and follow the on-screen steps to link it.
bKash
Send from your bKash app to the account number shown at checkout, confirm with your PIN, and the deposit reflects in your account wallet once the transfer clears.
Nagad
Nagad transfers follow the same flow — open the app, enter the displayed number, confirm the amount, and your account balance updates after the transaction is processed.
Rocket
Rocket is accepted for both deposits and withdrawals. Initiate the transfer from your Rocket app using the reference shown, then confirm with your mobile PIN.
Help With Your Registration
If you run into a problem during sign-up — a failed OTP, a document upload error, or a wallet linking issue — these are the channels to reach the account team.
Live Chat
The live chat button is on every page of the site. Use it for OTP issues, verification delays, or wallet linking errors — the account team responds there first.
Email Support
For document-related queries or account review requests, email support handles cases that need a written record. Response times vary; live chat is faster for urgent issues.
Help Centre
The help centre covers common registration questions — ID formats accepted, wallet linking steps, and what to do if your OTP does not arrive within the expected window.
What to Expect When You Sign Up
The registration form asks for your name, date of birth, email address, and a mobile number. After you submit, a one-time password (OTP) is sent to that number — enter it to confirm ownership. Next, identity verification requires a valid national ID or passport scan; this step protects your account and is required before any
wallet transaction is processed. Once verified, your account wallet is active and you can link bKash, Nagad, or Rocket directly from the payment settings screen. Players in Dhaka and elsewhere in Bangladesh can complete the full flow on a mobile browser without downloading anything. If any step fails, the account help path is available through
live chat.
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OTP Verification A one-time password sent to your registered mobile number confirms account ownership at the point of sign-up — no separate email confirmation needed.
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Identity Check A national ID or passport scan is required before wallet access is granted. This keeps your account secure and meets the platform's verification standards.
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Wallet Linking After verification, connect bKash, Nagad, or Rocket from the payment settings screen. Each wallet is tied to your account for deposits and withdrawals.
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Mobile-Ready Flow The entire registration path works on a mobile browser. No app download is required to complete sign-up or access the lobby after your account is active.
Account
The registration form asks for your name, date of birth, email address, and a mobile number. After you submit, a one-time password (OTP) is sent to that number — enter it to confirm ownership. Next, identity verification requires a valid national ID or passport scan; this step protects your account and is required before any wallet transaction is processed. Once verified, your account wallet is active and you can link bKash, Nagad, or Rocket directly from the payment settings screen. Players in Dhaka and elsewhere in Bangladesh can complete the full flow on a mobile browser without downloading anything. If any step fails, the account help path is available through live chat.
Browse LobbyYour details are encrypted for secure account access.
Common Questions About Signing Up
Answers to the questions we see most often from people going through the registration process for the first time.
Register
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.